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Are You Managing Your Key Accounts – Sales Training By Colly Graham of salesxcellence www.salesxcellence.co.uk “Key Account Management is the process of maximising the return on your investment in a customer by defining and actioning appropriate plans that will enable you to build on the present, to manage the future” (Peter Cheverton) Download Key Accounts Whitepaper […]
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Creating a Winning Sales Culture Each sales force has a personality – its culture. The culture could be defined as the genes of the sales organisation. Cultures are defined in terms of appropriate choices the members of the sales team make. All cultures are based on norms and values.
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WHY TRAIN SALES PEOPLE In 3-5 years, half of what the person knows about selling is obsolete. Sales technology is advancing at a radical pace. Experience alone will not be enough to keep up with the changing market. What would you do if the doctor said, “I haven’t read a book or been to a seminar in medicine since graduated from medical […]
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What Makes a Successful Sales Manager Part 3? New to Sales Management – My First Week as a New Sales Manager Following on from my blog series discussing my journey as a newly appointed sales manager Click here to Read Part One Click here to read Part Two to follow the full story. In Part […]
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Build Sales Empathy Blog Learn How To Build Sales Empathy Build Sales Empathy – how important is it for sales people to build empathy with their prospects? Before we answer that question – what is empathy? The dictionary defines empathy as: “Empathy is the capacity to understand or feel what another person is experiencing from […]
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What Makes a Successful Sales Manager Part 2? New to Sales Management – My First Week as a New Sales Manager Following on from my first day as a newly promoted sales manager when I discovered 80% of the team was under performing plus I discovered that the four telemarketers were in competition with the […]
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