Terms and Conditions

Last Updated: 5 April 2026

Welcome to www.salesxcellence.com (“the Website”), operated by Salesxcellence (“we”, “us”, “our”).

By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website.

1. About Us

Salesxcellence provides sales training, coaching, keynote speaking, and AI prospecting resources designed to support individuals and organisations in improving performance and results.

2. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

  • Use the Website in any way that breaches applicable laws or regulations
  • Attempt to gain unauthorised access to the Website or its systems
  • Transmit harmful or malicious content (including viruses or malware)
  • Use the Website to distribute unsolicited or unauthorised promotional material

We reserve the right to suspend or terminate access if misuse is detected.

3. Intellectual Property

All content on this Website — including text, graphics, logos, training frameworks, and materials — is the property of Salesxcellence unless otherwise stated.

You may:

  • View and download content for personal, non-commercial use

You may not:

  • Reproduce, distribute, or commercially exploit any content without written permission
  • Use our materials in your own training, coaching, or commercial activities without consent

4. Products and Services

4.1 Training and Workshops

All training programmes, workshops, and events are subject to availability and may be updated or modified at our discretion.

4.2 Digital Products and Resources

Access to digital content (including AI prospecting tools, workbooks, and materials) is granted for individual use only and must not be shared, resold, or redistributed.

4.3 Coaching and Advisory Services

Results from coaching or training depend on individual effort, implementation, and external factors. We do not guarantee specific outcomes.

5. Payment Terms

  • All fees must be paid in full before delivery unless otherwise agreed in writing
  • Prices are stated in GBP (£) unless otherwise specified
  • We reserve the right to change pricing at any time; changes will not affect orders already confirmed

6. Cancellation and Refunds

6.1 Events and Workshops

Cancellations made 14 days or more before the event may be eligible for a full refund or transfer to an alternative date.

Cancellations made after this period may not be refundable; a credit note or transfer may be offered at our discretion.

6.2 Digital Products

Due to the immediate nature of digital content, purchases are generally non-refundable once access has been granted.

6.3 Coaching and Advisory Services

A minimum of 48 hours’ notice is required to reschedule a session.

7. Limitation of Liability

Salesxcellence shall not be liable for any indirect, incidental, or consequential loss arising from use of this Website or our services.

8. Disclaimer

The content provided on this Website is for informational and educational purposes only.

9. Privacy

Your use of this Website is also governed by our Privacy Policy.

10. Third-Party Links

We are not responsible for the content or practices of third-party websites.

11. Changes to These Terms

We may update these Terms and Conditions from time to time.

12. Governing Law

These Terms are governed by the laws of England and Wales.

13. Contact Us

Salesxcellence
Belfast, Northern Ireland
Phone: +44 752 678 3121